Position Overview & Specifications

Role: Customer Service Administrator

Location: Derby

Hours: 9.00-5pm

Type: Permanent

2fawcett are currently recruiting for a Customer Service Administrator for a business based in Derby. This is a new opportunity for a growing team.

Duties:

  • First point of contact for customers - assist with any enquiries
  • Provide support via telephone, messages and post to clients
  • Process high volumes of orders
  • Handling any complaints and dealing with them efficiently
  • Processing returns
  • Assist with any other ad-hoc administration tasks

You will ideally:

  • Previous experience within a similar role
  • Excellent IT skills
  • Willingness to support the whole team
  • You are confident in communicating professional at all levels
  • Furthermore you are able to prioritise workload efficiently

Job Types: Full-time, Permanent

Salary: Up to £24,000.00 per year

Benefits:

  • Company pension
  • Discounted or free food
  • Free parking
  • Life insurance
  • On-site parking
  • Private medical insurance

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme

Ability to commute/relocate:

  • Derby: reliably commute or plan to relocate before starting work (required)

Work Location: One location